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Whether you're a novice or a pro in computing and electronics, you may need some technical support occasionally. Answers by Gateway is a telephone service that will provide answers to all of your "How do I" questions on Gateway computers, TVs, consumer electronics and software. This service delivers quick and easy-to-understand solutions to your technology problems, whenever you need them.Only Gateway offers technical support that is specially tailored to Gateway products. And because our representatives have advanced industry knowledge of all major brands and their merchandise, they can even answer questions about using products from other companies.Answers by GatewayA convenient and affordable phone-based technical-support serviceA single point of contact for hardware, software, networking, installation or integration questionsAvailable toll-free, 24 hours a day, 7 days a week, 365 days a yearAvailable in a variety of contract lengths to suit your needsPerfect for the home or business userHow it works:1. Dial 800-229-11032. Enter your PIN number3. Ask your questionsYou can recharge your card by purchasing more time from a technician at Answers by Gateway. Your card will continue to stay active for up to one year from the purchase date of recharge.Support includes the following areas*:Consumer Electronics: Digital cameras, camcorders, DVD players, MP3 players, plus many morePersonal Computers: Desktop, mobile, media-center and handheldsTVs, Plasma, LCD, rear/front projection and home theatersNetworking, Modems, routers, hubs and wirelessSoftware, Operating systems, Microsoft Office, Corel Office and more than 150 other major titlesPeripherals, Printers, optical drives, and external storage devicesUtilities, Norton, McAfee and Adobe AcrobatAnd moreMost major brands supported.Answers by Gateway makes a great gift—full-time, knowledgeable, friendly assistance for loved ones who need help with their electronics.Please note: Cards and unused minutes expire 1 year from the date of issue or on the earliest date permitted under applicable law, whichever occurs later. Toll free number valid in U.S. only. Any unused minutes will remain in the recipient's account except where required by law. Cards are not redeemable for cash except where required by law. Gateway reserves the right to change these terms and conditions from time to time at its discretion. We cannot replace lost or stolen cards except where required by law. Cards are non-transferable.* The above specifies the products currently supported by Answers by Gateway. Gateway may change the supported products at its discretion. Answers by Gateway includes tutorial assistance with installation, integration, and product functionality. Gateway technicians will attempt to provide assistance with supported products but may not be able to resolve all issues presented. Gateway is not responsible for any hardware or software failures that could result from this service.
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