The NASCAR.Com Superstore offers the broadest selection of officially licensed NASCAR/driver merchandise available on the internet. We buy from over 150 official licensees/manufacturers and offer product from just about every driver in all the NASCAR series. Everything from official driver team apparel, die-cast collectibles, memorabilia, home office products, tailgating gear, women?s/children?s apparel plus much more are available every day in the NASCAR.COM Superstore
Shipping
Depending on the item(s) you purchase on store.nascar.com and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order.
At checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.) Shipping costs are dependent on the items in your order and the shipping method you select.Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout.
Generally, you will have the option of upgrading your shipping method for faster delivery (such as Third Day, or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.
Returns
The packing slip in your package will contain detailed instructions for returning an item. Here are the basic steps:
* Please refer to your packing slip for return information.
* Pack the item securely in the original package, if possible.
* Enclose the bottom portion of the original packing list with the item. Be sure to keep the top portion of the packing list for your records. If you cannot send your packing list, please include your order number, billing name, and address with the item.
* All products must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit.
* All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
* For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions), ship the return package to:
store.nascar.com
Returns Department
7601 Trade Port Drive
Louisville, KY 40258
* Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse.
* You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
Our Standard Return policies do not apply to all items. For a list of exceptions to our Standard Return policies and instructions on how to return these particular items please read our Return Exceptions policy.
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