Newegg.com is the pioneering and only e-marketer, an online e-commerce company that has created a powerful channel for manufacturers of computer hardware and software, consumer electronics and communications products to reach the do-it-yourselfers, hard core gamers, students, small to medium-sized businesses, IT professionals, resellers and consumers that desire a comprehensive digital lifestyle. At the Newegg.com website, consumers can find the latest technology parts and products, along with product information, pictures, how-to�s, customer product reviews and opportunities to interact with other members of the technology and game enthusiast community.
Returns
All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department or clicking the "My Account" button in the top-right hand corner of our web page.
Please save all packaging and accessories for any item that is returned to Newegg.com. All original equipment, components, manuals, cables, documents and packaging must be returned with your item in order for Newegg.com to process your RMA. An item returned for a replacement may be repaired or replaced at Newegg.com's discretion, unless otherwise required by law. Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item. All items sold through Newegg.com are subject to our Policy and Agreement. Physically damaged items cannot be returned.
Products sold by Newegg.com are covered by our Standard Return Policy, unless otherwise indicated. Merchandise under our Standard Return Policy may be returned within 30 days of the original invoice date for a refund, or within one year of the original invoice date for a replacement. All returns require an RMA (Return Merchandise Authorization) number.
Many manufacturers offer additional factory coverage; you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
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